Your privacy is a matter of the highest priority at Unaustralian. Let’s be honest about it: our door is just a wee bit more likely to get kicked in by an ASIO jackboot than that of a more conventional business place. Unless Kevin Andrews becomes Prime Minister, in which case we’re all in the shit. We’ll all be living with the constant threat of being dragged away in the night to a dark, damp location and quizzed by a skinny bald guy with a power drill until he can satisfy the minister that our knowledge of Ecclesiastes 3:13 is up to scratch. So yes, at Unaustralian we genuinely recognise the importance of maintaining your privacy, and we appreciate your trust in us.

Unaustralian adheres to the requirements established by the Privacy Act 1988 and the associated National Privacy Principles. Our Privacy Policy applies to anyone who has purchased one of our products, visited our website, or provided us with any personal information whatsoever. This Privacy Policy explains the information practices that apply to personally identifiable information that we collect about you as an individual when you visit or otherwise use our website.

Any information that we collect about you while you are visiting or using our website will be handled in accordance with this Privacy Policy and will not be shared except in accordance with this Policy. This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from the Unaustralian website. The information collected by these affiliates or third party websites is subject to their own privacy policies.

All data that we collect is processed and stored in Adelaide, South Australia, and database backups are stored in Brisbane, Queensland. You have the option not to provide information, however, withholding information may prevent you from being able to use some of the website’s features or purchase Unaustralian products.

Whenever you visit our website, we automatically collect some information about your transactions with us, and your use of our website. For example, we automatically collect your IP address. This is for our internal use only, and will be used to resolve technical issues, such as to assist in diagnosing problems with our server and to administer our website. We also automatically track certain information about your activities on our website such as the type of web browser you are using and click stream data. If you are a registered Unaustralian customer, we link this automatically collected data to the personally identifiable information we collect about you described below. We might use this information to do internal research on your interests and to help us better understand and serve you.

If you choose to provide us with personal information, we will record your name, e-mail address, and password. If you place an order with us, we will record the personally identifiable information that you provide to us such as your shipping, billing, and payment information. We will also record your order information, purchase and payment history. From time-to-time Unaustralian may give you the opportunity to participate in contests or surveys on our website. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary, so you will have a choice as to whether or not you wish to disclose this information.

Our website uses “cookies” and files that are operate similarly to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored in an approved and standardised place on your computer. By transferring these cookies, we assign you a unique customer code and record locater. Information about your activity on our website can then be included in your customer record. When you visit or return to our website, we may read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. No personally identifiable information about you is stored on the cookie. Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our website, including our Shopping Cart, may not function correctly. This Privacy Policy covers the use of cookies and similar files by Unaustralian only and does not cover the use of cookies and similar files by any third party advertisers or websites linked to the Unaustralian website. We may use third-party advertising companies to serve ads on our behalf, which may, in turn, use a cookie or an action tag, also known as a Web Beacon or a 1 pixel .gif file, to track your response to their advertisement and to measure the effectiveness of their advertising or to award incentives or points to their members who respond to their advertisements. Unaustralian has no access to or control over cookies or action tags used by these third party companies. Unaustralian does not and will not receive any personally identifiable information collected by these advertisers using action tags or cookies nor do we share any of your personally identifiable information with any such companies except in accordance with this Privacy Policy.

In order to carry out certain business functions, such as order fulfillment, e-mail delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose personally identifiable information that we collect about you to these companies to enable them to perform these services, but they are required to safeguard the data and are not authorised to use it for any other purpose than completing their contractual requirements to Unaustralian. For example, as a part of the normal process of completing your purchase, Unaustralian may provide your personal data to a third party payment processor, depending on your chosen method of payment. Please be aware that, because of the limitations of the systems used by some financial institutions, the statement you receive from your credit card or financial institution may show the name of a third party payment processor, instead of, or in addition to Unaustralian. Further, we may share the information we collect with other companies with whom we have joint marketing arrangements.

We may also disclose information we collect about you in other circumstances as required or permitted by law. For example, Unaustralian reserves the right to disclose personally identifiable information, including account information, when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use, or to protect the rights or property of Unaustralian or others. In addition, it is possible that in the future another company may acquire Unaustralian or its assets. It is also possible that Unaustralian may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information may be transferred to the new business entity as the property of Unaustralian. In such an event, we will update this policy to reflect any change in ownership or control of your personal information.

While you are visiting or using the Unaustralian website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies not owned or operated by Unaustralian. If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be collected and used by the third party and not by Unaustralian. Information you provide to the third party and any dealings you have with the third party will be governed by the privacy and other policies of that third party.

We will not share your personally identifiable information, such as your e-mail address or name, with unaffiliated organisations for them to use to inform you about their or other companies’ products and services unless you consent to this sharing on registration or in updating your account preferences. You may provide your consent by sending a written request to the address below. If you send a written request, please be sure to include your exact name, mailing address and telephone number and a statement that you would like us to share your personal information with other organisations that may have special offers, products or services that may be of interest to you. Even if you do not consent to such sharing, we may still share personally identifiable information about you with other companies as provided by this Policy of permitted or required by law. If you do not want to receive e-mails from Unaustralian, simply indicate this preference during registration. If you wish to change your preference after you have registered, you can do so by logging in and updating your preferences. You may also request to be added to our do not e-mail list, do not call list, and/or our do not mail list by writing to the address below and indicating your preferences. Please be sure to provide your exact name, e-mail address, mailing address and telephone number and the list or lists on which you would like to be included. Even if you choose to be placed on one of these lists, we may still communicate with you using any of these methods regarding your use of our website, your orders or your account. You may also request deactivation of your Unaustralian account by or by writing to the address below and requesting account deactivation. Please note that some information may remain in our archived records after your account has been deactivated. If you choose to indicate your preferences by mail, please be sure to include your exact name, mailing address, telephone number and specific preferences and send your written requests to the following address:

Unaustralian
PO Box 2260
Graceville Qld 4075
Australia

We maintain physical, electronic, and procedural safeguards designed to help us protect your personal information. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our website. When you establish an account at Unaustralian, you choose a password to help protect your account information. You may change the password as often as you wish. Unaustralian authorises only those persons who need to know personal information to administer your account, to provide or inform you about products and services, or to maintain, improve or administer our website to access your personal information.

We may revise this policy from time to time by posting a revised policy on our website. We reserve the right to modify this privacy statement at any time, so please review it frequently.